“Your dreams don’t have to be lofty; they just have to be lived.”
We received this beautiful testimonial from the mother of the bride. We couldn’t be happier that we had exceeded all expectations in facilitating the family and guests on the magical event
To Mount Lofty House Management,I am writing to share my experience at and leading up to our daughter and her partner’s wedding at Mount Lofty House on the 4th of March, 2022.
From the start, our wedding coordinator, Ilisha was highly professional. We had a few face-to-face meetings with her over the year preceding the wedding, during which she made us feel very welcome and was meticulous in her notetaking, always following up on any questions we had. She listened to our vision for the day and guided us faultlessly through the process. Ilisha was a pleasure to work with, she was respectful, kind, calm and accommodating.
As part of her thorough planning, Ilisha had discussed a backup plan with us, to relocate the ceremony and pre-dinner cocktails inside in the event of bad weather. As it turned out, on the morning of the wedding and until an hour prior, there was drizzling rain. While we had made the call to move everything inside, when the rain finally cleared shortly before the ceremony, Ilisha and staff went out of their way to relocate everything outside again.We can’t begin to say how appreciative we are of Ilisha and the Mount Lofty House staff’s flexibility in accommodating this request. It allowed us to proceed with the day as envisioned and it was not only more special for Azzurra and Aaron, but we were also so grateful to be able to offer that unique experience to our guests. It was a magical day.In addition to this, Ilisha also accommodated a last-minute request to provide a buttonhole rose for our celebrant as we had forgotten to order one. This was service over and beyond our expectations and took the stress out of that oversight.I would also like to acknowledge the exceptional service both from the Mount Lofty staff during the reception and from the hotel accommodation staff. We and our guests felt very welcome and beautifully looked after.We would like to thank you all for your efforts in making Azzurra and Aaron’s wedding such a happy and magical day and night, both for them and for all their guests. We appreciate it from the bottom of our hearts.Warmest Regards,Annabel